What our customers actually say

Every one of these is a real Google review, newest first.

5.0 from 129 Google reviews

170+ across the North East

Reviews back to 2016

Lifetime guarantee

In their own words

Mike replies to nearly all of them himself. If you've had a windscreen done by us, a review helps the next person find us.

M

Mel W.

2 months ago

Google
Rated 5 out of 5
Highly recommended! Arrived when they said they would, fast and professional service, great communication. Thank you
L

Liam S.

2 months ago

Google
Rated 5 out of 5
Top service, friendly lads with what seems like vast experience and they work well together. Came, took great care and were done in no time at all. Hopefully I don’t need another windscreen replacement but if I do I know where I’ll go. Also a third of the price of other companies I looked at and all at my home.
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Jessica P.

2 months ago

Google
Rated 5 out of 5
Spoke to Mike this week about my windscreen after having it damaged from debris coming off a lorry. Mike was incredibly knowledgeable, honest and genuine with his communication. There aren't a lot of businesses who will take the time to call you back with quotations etc. Wouldn't hesitate recommending Mike to anyone who needs a quick and independent service.
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Myk B.

2 months ago

Google
Rated 5 out of 5
Absolutely fantastic service from ML Windscreens! I chipped my windscreen yesterday, and by 1pm today they had come directly to my home and supplied and fitted a brand-new windscreen right on my driveway. Fast, reliable, professional and very, very affordable. I couldn't recommend them highly enough!
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Amy B.

2 months ago

Google
Rated 5 out of 5
Very appreciative of the work ML windscreens have completed today. Very professional yet friendly from the very first conversation, with a very reasonable quote. They were able to book me in very quickly and arrived within the timeframe they had stated. They treat my property and car with meticulous care and consideration and completed a fantastic job. I will definitely recommend and use again for any future work needed.
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Elaine M.

2 months ago

Google
Rated 5 out of 5
Thank you Mike and Harry. Car was criminally damaged so rang on Thursday, Mike called out with Harry the next morning and replaced the windscreen and vehicle side window. All done within an hour. Price was below other quotes too. Lovely lads. Won't hesitate to recommend them. Before and after pics below.
S

Stephen G.

4 months ago

Google
Rated 5 out of 5
After 3 non productive attempts by myself to fix a leak in the back cab windscreen of my L 200 series 4 I finally got a contact for Mike at ML Windscreens. Mike obtained a new one-piece back windscreen and yesterday he and his son replaced the 3 piece power windscreen with the new one-piece. It took 3 hours. That evening we had a massive downpour. Not a drop...TOP JOB...all ye frustrated L 200 owners with the same problem....give Mike a call.
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Shannen

5 months ago

Google
Rated 5 out of 5
ML windscreens were recommended through Facebook by a few people, after 1 phone call he was able to fit me in the next day! The service didn’t feel rushed regardless of how last minute it was and both the men were absolutely lovely! They taped it up lovely for me while I went shopping and were fully supportive with advice etc, I’m really glad I went with them and highly recommend! Thanks again! Xx
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Ian P.

6 months ago

Google
Rated 5 out of 5
Definitely recommend Mike and Terry from ML Windscreens, both friendly lads with a super fast and professional service.
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Neil H.

6 months ago

Google
Rated 5 out of 5
Great service from start to finish. Mike was easy to deal with and extremely professional. We definitely be using them again
B

Bh D.

6 months ago

Google
Rated 5 out of 5
5 Stars right price, next day service. Cracking Lads sorted the job quickly. Would recommend 👍👍
S

Susan T.

6 months ago

Google
Rated 5 out of 5
Well deserved 5 star absolutely great service from start to finish would highly recommend
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Peter M.

7 months ago

Google
Rated 5 out of 5
Excellent service Mike was at my house in 10 minutes to fix a stone chip in my windscreen, he did an excellent job and you can't see where it was chipped, thank you 😊
G

Gwen W.

7 months ago

Google
Rated 5 out of 5
Excellent and reliable service...very experienced! Window screen replaced on Rav4
G

George M.

8 months ago

Google
Rated 5 out of 5
Cannot recommend enough, came out same morning as I got touch and fixed my windscreen, very reasonable prices too. Thank you guys for the great service.
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Michael C.

8 months ago

Google
Rated 5 out of 5
Replaced the window on my Ford transit. Very happy with the job done. Good professional and friendly staff. Good price. Thanks much appreciated.
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George L.

8 months ago

Google
Rated 5 out of 5
I highly recommend Mike - ML Windscreens. An excellent service. Mike kept me updated with when the glass would arrive & as soon as it had, he came to fit it. A fantastic job all round. Thank you!
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Catherine K.

9 months ago

Google
Rated 5 out of 5
Came out prompt and squeezed me in even tho he was very busy, didn’t take him long to get it done and gave a guarantee for as long as I have the car would highly recommend
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Ian M.

9 months ago

Google
Rated 5 out of 5
I would highly recommend this company for your replacement glass for your vehicle,they came out at short notice to replace the seal for my windscreen,they were unable to do it due to adverse weather conditions but came back early the next morning and got the job done. Much appreciated thank you
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Paul S.

9 months ago

Google
Rated 5 out of 5
I was very impressed with getting intouch and arriving to do my windscreen . They were both polite friendly and knew what the were both doing . They were a great team. My car was a skoda yeti 4x4 heated windscreen. They sailed through the removing of the heated windscreen to finish with a excellent finish. Very happy customer from Bishop Auckland . Would have no problems recommending this company to friends and family.
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Anupam P.

9 months ago

Google
Rated 5 out of 5
My windscreen needs urgent replacement due to Vandalism in my street. When every other company is asking me to wait for more than a week for the replacement, Mike has got me a replacement the next working day with a very reasonable price compared to others. Value for money & definitely recommend
A

Adam E.

9 months ago

Google
Rated 5 out of 5
Absolutely brilliant service, came out to me on a same day call out and had a window fitted in about 40 minutes - also about £400 cheaper than the corporate companies.
J

Jake B.

10 months ago

Google
Rated 5 out of 5
Mike and Harry came out and done a repair to my vehicle windows, lovely set of lads, really down to earth and friendly.
D

Darlington customer

1 year ago

Google
Rated 5 out of 5
My husbands taxi window was smashed. ML windscreens came out within hour , on a Saturday and fixed it. My husband was able to get back to work. Work was good quality and the fitter explained the process. Thank you thank you
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John T.

1 year ago

Google
Rated 5 out of 5
Quick, officiant, very friendly, works to the highest standard. Very professional. Would highly recommend.
A

Andrew I.

1 year ago

Google
Rated 5 out of 5
I had my leaking van window replaced by this company. It was a tricky job but I am very pleased with the job they did for me. If you are looking for a skilled and trustworthy company to do window and windscreen repairs and replacements then I can recommend ML Windscreens.
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Jackie R.

1 year ago

Google
Rated 5 out of 5
Mike done a brilliant job repairing the hood on my A5 convertible.
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Eliza M.

1 year ago

Google
Rated 5 out of 5
Really really can’t recommend enough, called late on Thursday looking for a price, was able to be done for an amazing price, came on Friday morning and fitted before 10 am, I had been looking at another company who were going to charge me nearly 3x the price! Really couldn’t reccomend enough and such lovely guys that came out 👍
B

Bob

1 year ago

Google
Rated 5 out of 5
Cannot fault this company asked for a quote with in minutes I got a phone call took all my details and came the next day and fitted my new windscreen , heated and rain sensors, cracking price kept me upto date with courtesy text messages and phone calls when he was coming, highly recommend 110%
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Paul D.

1 year ago

Google
Rated 5 out of 5
Absolutely first class service. Went out his way to pick up the windscreen i required, then came to Croft Race Circuit to fit it. Totally first class guy.
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Georgia

1 year ago

Google
Rated 5 out of 5
Exceptional service today from ML windscreens. Called in Tuesday for the repair on my BMW and Mike had the part ordered instantly, his staff came to me for installation Thursday. Didn’t take long at all and the two men who came were very professional, also cleaned up after themselves, left the drive and front of the car spotless. If you’re looking for a reliable company I’d highly recommend! Thank you! 🙏🏼
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Stacey F.

1 year ago

Google
Rated 5 out of 5
I contacted Mike briefly out of urgency as my father had encountered debris hitting his windscreen off the motorway after dropping me at the airport . He was more the accommodating in helping me over the phone- taking car reg details and the opportunity to fit the repair in at shirt notice HOWEVER he suggested we contact our insurance company first who may have been able to complete the job quicker My father did contact the insurance company who did provide a quicker fix but i feel Mike deserves the credit as he went above and beyond on that call to help and suggest alternative options and he wasn't gaining any work - he was genuinely helping and he took invaluable time out to do so Thank you again -
T

Tommy G.

1 year ago

Google
Rated 5 out of 5
Excellent service,quick and efficient and very reasonably priced.. definitely recommend these guys
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Sammi B.

1 year ago

Google
Rated 5 out of 5
I would absolutely recommend these guys, from instant call back, to next day call out, to fitting, it was a pleasant experience throughout! The guys did a great job and were very reasonable on price. My only regret was that I didn't offer them a cuppa! Sorry guys!
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Ming D.

1 year ago

Google
Rated 5 out of 5
Replaced my cracked car windscreen at my house. Convenient, done a good job and great communication. Highly recommend.
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Rusiate W.

1 year ago

Google
Rated 5 out of 5
Very efficient, was able to fix the screen at at home the next day, explained everything he was doing and why. Looks like new. Highly recommend this company.
R

Ross H.

1 year ago

Google
Rated 5 out of 5
Fitted me a new windscreen while I was at work fast service and the best for price too 😃
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Alex N.

1 year ago

Google
Rated 5 out of 5
Harry went to Birmingham and up to Pontefract to replace my shattered windscreen within 12 hours as I needed to drive down south the next day. Stayed in contact the whole time and was beyond exceptional. Use these guys, they're ace.
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Stuart H.

1 year ago

Google
Rated 5 out of 5
Just came out and replace my front windscreen and what a excellent job and service would recommend to anyone needing a new windscreen
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Mick A.

2 years ago

Google
Rated 5 out of 5
Excellent service. Quick response and a gentleman. Very satisfied with good quality workmanship. Highly recommended. Would use every time.
K

Kevin H.

2 years ago

Google
Rated 5 out of 5
Very professional friendly service with extremely quick turnaround plus good value for money. Comes complete with guarantee. Would recommend ML Windscreens to anyone. KH 11/10/2024.
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Chris W.

2 years ago

Google
Rated 5 out of 5
5 star service service rang for a new windscreen and was here and had the job done within a couple hours, great guy aswell would highly recommend
A

Anthony B.

2 years ago

Google
Rated 5 out of 5
Top lads called this morning and came out this afternoon very well priced and very efficient nice friendly lads highly recommended thanks
K

Kate A.

2 years ago

Google
Rated 5 out of 5
Excellent service and help can’t rate high enough same day sorted definitely recommend
C

Caroline N.

2 years ago

Google
Rated 5 out of 5
Excellent service. Quick and without fuss. I highly recommend.
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Lisa C.

2 years ago

Google
Rated 5 out of 5
I recently contacted ML Windscreens needing my rear car window replacing. They gave me a very reasonable quote, ordered the part there and then and fitted it outside my house less than 48 hours later.
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John S.

2 years ago

Google
Rated 5 out of 5
Excellent service all round. Work carried out professionally to a very high standard and all mess cleaned up. 100% recommend.
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Paul H.

2 years ago

Google
Rated 5 out of 5
Brilliant turned up when the said and repaired the screen for the agreed price thank you
J

John T.

2 years ago

Google
Rated 5 out of 5
Had damage to rear glass on my Audi S3, called ML, they were there that afternoon, job sorted, helped me do it through insurance.
J

Jackie Y.

2 years ago

Google
Rated 5 out of 5
The initial phone call was answered quickly despite it being out of hours (Sat night!!!). The guy was really helpful and agreed to come on Monday... and quoted a very reasonable price.
J

Joanne W.

2 years ago

Google
Rated 5 out of 5
My leaking windscreen was fixed less than 24 hours after making contact, and the problem is completely sorted with no leaking since.
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Aaron H.

3 years ago

Google
Rated 5 out of 5
A ratchet strap hit my windscreen on the motorway and left me stranded on the hard shoulder. Ringing round for local fitters in the area I had no luck at all... I rang Mike and he left Bishop Auckland to travel 3 hours 30 mins to replace my windscreen in the services.
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L. C.

3 years ago

Google
Rated 5 out of 5
I got a chip in my windscreen and got in touch with Mike requesting a repair the next day. He gave me a great price and him and his colleague were there the next day as requested. Within 20 mins it was repaired and ready to drive again.
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Richie L.

3 years ago

Google
Rated 5 out of 5
Used Mike for years, great lad and excellent service every time.
C

Chris G.

3 years ago

Google
Rated 5 out of 5
Did not fish for work and told me who to phone for the best price possible. Would highly recommend helpful guy and great service provided.
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Louise A.

4 years ago

Google
Rated 5 out of 5
Great service. Great attention to detail on my classic car.
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Nevin J.

4 years ago

Google
Rated 5 out of 5
Mike Lesley attended to repair my partner's windscreen on site this week and provided a smooth, friendly and efficient service. My partner highly recommends him. Colin from Witton Castle

See them on Google: Bishop Auckland · Darlington

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